Social media has become an integral part of digital marketing campaigns. It is providing incredible benefits that help reach millions of customers worldwide. It makes it easy to spread the word about your product and mission. So if you are a business not using this exceptional platform for marketing purpose, then you are missing out on a lot.
In recent statistics, 90% of all marketers reported that social media has helped in increasing their business exposure. While 66% of them said it helped them gain more leads by spending 6 hours on a single day.
To further look at why social media is so important for your business, let’s take a look at the below points.
It is estimated the number of social media users will increase to 2.77 billion in 2019. That means if you have a solid online presence on different social media platforms, you have a great opportunity to build a huge online audience and increase awareness of your brand.
There are multiple social media platforms, most of them stress-free and profitable in terms of promoting your product and services. To start with, create a social media profile on these platforms and start networking with others. Apply different strategies that can help to increase brand recognition and brand visibility. Social media platforms such as Facebook, Instagram, and LinkedIn are great platforms to a build a solid online presence. And if you use them in your advantage, it can surely help you build awareness of your brand.
Advertising on social media platforms is way cost-effective than advertising through traditional means. First of all, creating an account on almost all social media platforms is almost free. That means you can build your business profile on social media without spending anything.
When beginning with paid advertising, you can start with as little money as you want to see its effect. You can increase the paid advertising spend with the ongoing time and increase your conversion rates to start generating revenues for your business.
Social media platforms are brilliant when it comes to communicating with people you want. Therefore you can use them to communicate directly with your customers located anywhere around the globe. The more you communicate with your customers, the higher the chances you will have to increase the conversion.
Communicating with your target audience is a great way to engage them and conveying them your brand message. You can make your customers more aware of your key product offerings and benefits they can get by availing them. Hence, this will help your brand engage more audience in real time and gets itself established without any hassle.
Higher Customer Satisfaction
Social media platforms are handy when it comes to providing higher customer satisfaction. They help to create a voice for your company and enhance the overall brand image. Customers can be easily provided with answers to their questions and clear any ambiguities that they may have. From the purchasing process to after-sales services, messaging on social media platforms helps in providing higher customer satisfaction.
In addition to that, a brand that values its customer through personal messaging helps itself to perceive a positive image in its customers’ eyes.
Target Customers Effectively
Social media platforms such as Facebook do a great job when it comes to reach and market your product or services to a particular segment of people. It helps to check customers’ interest and opinions by observing their activities online. You can also examine other demographics of your customers by using different tools that consequently helps to target them in a better way.
Social media platforms are becoming increasingly smarter day by day and are helping a large proportion small to medium-sized businesses to target their customers effectively. Surely, it’s one of the valuable advantages of social media marketing.
Katey Martin is an independent tech blogger and a professional academic writer at a leading essay writing services UK. Through her years of a successful career as a writer, she has overseen several projects and assisted numerous students in dire needs. When she is not writing, she is spending most of her time reading books and surfing the internet to increase her knowledge in different areas.